Our mission is to deliver as quickly as possible (as we know your pets are important) but due to high demand on certain products, please allow up to 14 days for delivery, however we aim to deliver as fast as we can!

We use a variety of delivery methods and trusted companies to ensure you will receive your purchase asap!

A tracking number will always be used so you can monitor your order from beginning to end.

We pride ourselves on ensuring fast delivery with the correct shipping method appropriate to your purchase be it large or small to our valued customers.

Our aim is to maintain 100% satisfaction but in the event that you are not happy then do not hesitate to contact our customer services team with your enquiry via email who will endeavour to rectify any problems with your order/s.

Thank you for shopping with us!

The Petziverse Team